Responsible Gaming

Gaming Should Be Entertainment

Captain Cooks Casino is committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

By accessing Captain Cooks Casino, you confirm that you are at least 18 years of age or the legal age for gambling in your jurisdiction in Canada. Players must meet the minimum legal age requirement in their province or territory to participate in any gaming activities.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your own behavior, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essential expenses like rent, food, or bills
• Hiding your gambling activities from family, friends, or loved ones
• Spending more time or money gambling than you originally intended
• Feeling anxious or irritable when you try to stop or reduce gambling
• Borrowing money to gamble or pay off gambling debts
• Neglecting work, school, or family responsibilities due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Failed attempts to cut back or stop gambling
• Lying to others about the extent of your gambling

Self-Help Tools & Responsible Gaming Features

Captain Cooks Casino provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set maximum amounts you can deposit over a specific period (daily, weekly, or monthly)
• Loss Limits: Establish maximum amounts you're willing to lose during a gaming session
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
• Session Limits: Set time limits for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need to take a break from gambling

Contact Captain Cooks Casino customer support to activate or adjust any of these tools.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available through these organizations:

Canadian Resources

• Responsible Gambling Council (Ontario)
  Website: www.responsiblegambling.org
  Provides information, resources, and support for problem gambling in Canada.
• National Problem Gambling Helpline (Canada)
  A confidential helpline offering support and referrals for those affected by problem gambling across Canada.

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counseling and support services for problem gamblers.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion program for UK gamblers.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free confidential counseling and information services.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Resources and referrals for problem gambling in the US.

If You Need Help

Problem gambling is a serious issue that affects individuals and families. If you believe you have a gambling problem or are concerned about someone else's gambling habits, please seek help immediately. There is no shame in reaching out to the support organizations listed above. They offer confidential, professional assistance to help you regain control.

Remember: Help is available, and recovery is possible.